Assistant Supervisor – Front Office is available at MIKA LODGE JESMONDINE in Lusaka. Review the job description, requirements, closing date and application details below.

Key Responsibilities: Assist in the day-to-day supervision of lodge operations. Ensure high standards of customer service are maintained. Supervise staff and support departmental coordination. Handle guest concerns professionally and promptly. Prepare operational reports and maintain accurate records. Ensure compliance with company policies and procedures. Minimum Requirements: Diploma or Certificate in Hospitality Management, Hotel Management, Business Administration, or a related field. At least two (2) years’ experience in a supervisory role within the hospitality industry. Strong leadership, communication, and interpersonal skills. Good computer literacy. Ability to work under pressure and on shifts. Application email: careers@mikahotels.com

Requirements

Requirements: Diploma or Certificate in Hospitality Management, Hotel Management, Business Administration, or a related field. At least two (2) years’ experience in a supervisory role within the hospitality industry. Strong leadership, communication, and interpersonal skills. Good computer literacy. Ability to work under pressure and on shifts.