Relationship Officer – SME Banking is available at United Bank for Africa (UBA) in Industrial and Head Office Branch. Review the job description, requirements, closing date and application details below.

United Bank for Africa is hiring a Relationship Officer – SME Banking. Position: Relationship Officer – SME Banking Functionally reports to: Heads, SME Banking Administratively reports to: Branch Manager Supervises: Nil Location: Industrial and Head Office Branch Role and Responsibilities – Acquisition of new customers for SME Banking by aggressively marketing the bank’s products to improve deposit liability growth. – Prepare documentation on the creation of risk assets to increase business office profitability. – Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue. – Cross-selling of existing and new products to existing and new clients and effective relationship management. – Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability. – Making calls and visiting business customers as well as attending meetings. – Implementing the delivery of marketing strategies and targets. – Processing data to produce accurate facts, figures, and reports. – Facilitating, establishing, and maintaining effective relationships with new and existing customers. Education Requirements – First degree with credit or better in any field. Experience – Minimum of two (2) years cognate experience. Key Competency List: Knowledge – Must exhibit drive, energy, aggression, and passion for business development and acquisition. – Must be technology savvy. Skills / Competencies – Ability to evaluate needs of customers and determine what products or service would best serve those needs. – Interpersonal and communication skills. – Selling and marketing skills. – Must be self-solution driven, proactive, and have acceptable knowledge of the business environment. Key Performance Indicators – Must deliver on all financial targets. – Achieve approved SME Banking account volumes. – Achieve assigned PBT targets. How to Apply United Bank for Africa is an equal opportunity employer. Interested candidates who meet the job requirements should send their application in a single document comprising detailed Curriculum Vitae, Grade 12 Certificate, Degree, and other copies of professional qualifications (ZAQA verified) to: careers.zambia@ubagroup.com Deadline: 22nd July 2026

Requirements

Requirements – First degree with credit or better in any field. Experience – Minimum of two (2) years cognate experience. Key Competency List: Knowledge – Must exhibit drive, energy, aggression, and passion for business development and acquisition. – Must be technology savvy. Skills / Competencies – Ability to evaluate needs of customers and determine what products or service would best serve those needs. – Interpersonal and communication skills. – Selling and marketing skills. – Must be self-solution driven, proactive, and have acceptable knowledge of the business environment. Key Performance Indicators – Must deliver on all financial targets. – Achieve approved SME Banking account volumes. – Achieve assigned PBT targets. How to Apply United Bank for Africa is an equal opportunity employer. Interested candidates who meet the job requirements should send their application in a single document comprising detailed Curriculum Vitae, Grade 12 Certificate, Degree, and other copies of professional qualifications (ZAQA verified) to: careers.zambia@ubagroup.com Deadline: 22nd July 2026