Multiple Positions – Higher Education Authority (HEA)

Multiple Positions – Higher Education Authority (HEA) is available at Higher Education Authority in Lusaka. Review the job description, requirements, closing date and application details below.

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“Ensuring Quality in Higher Education” ADVERTISEMENT MULTIPLE POSITIONS The Higher Education Authority (HEA), a statutory body established under the Higher Education Act, 2013, is mandated to regulate and monitor standards in Higher Education Institutions (HEIs) to ensure quality services and contribute to the enhancement of human capital and accelerated national development. The Higher Education Authority is inviting applications from suitably qualified Zambians to fill the following positions: VACANCIES No. Position No. Required Senior Human Resource Officer 1 Programme Accreditation Officer 3 Inspector Institutional Audits 4 Registration and Inspections Officer 1 Standards and Research Officer 1 Receptionist 1 APPLICATION GUIDELINES Eligibility: Zambians who meet the minimum qualifications and experience for the specific roles are encouraged to apply. Requirements: Your application should include ZAQA validated qualifications, an updated Curriculum Vitae (CV) and a cover letter clearly stating the position applied for. Submission: All applications should be addressed to the Director-General and submitted via the following link https://tinyurl.com/heavacancies3 Closing Date: All applications must be received no later than Friday, 18th September 2026 at 17:00 hours. DETAILED JOB DESCRIPTIONS SENIOR HUMAN RESOURCE OFFICER (1 POSITION) JOB PURPOSE To coordinate the implementation of human resource management and administrative functions to enhance organizational performance, ensure compliance with policies and labour regulations, and support the Manager – Human Resources and Administration in the effective delivery of departmental objectives. PRINCIPAL ACCOUNTABILITIES Policy Implementation and Support: Supports the development, review and implementation of Human Resource and Administrative policies to provide operational guidance to staff. Human Resource Management: Coordinates implementation of human resource management functions to optimize utilization of human resources. Human Resource Development: Coordinates staff development programmes to enhance staff performance and organizational capacity. Administrative and Logistical Support Services: Coordinates provision of administrative and logistical support services to facilitate efficient operations of the Authority. Budget Support: Prepares and consolidates input into the Human Resources and Administration Section budget to support resource allocation. Monitoring and Evaluation: Supports monitoring and evaluation of departmental programmes to assess service delivery and support improvement initiatives. Workplace Wellness Programmes: Coordinates implementation of staff welfare and wellness programmes including HIV/AIDS awareness activities to promote healthy living. Payroll Management: Coordinates effective payroll administration to ensure timely and accurate processing of employee salaries and statutory deductions Performance Management: Coordinates implementation of performance management systems including the Performance Management Systems to enhance staff productivity. MINIMUM REQUIREMENTS Academic & Professional Qualifications Full Form V/Grade 12 Certificate or equivalent. Bachelor’s degree in human resource or related field from a recognised Higher Education Institution. Master’s degree in human resource or related field from a recognised Higher Education Institution (Added Advantage) Must be a member of ZIHRM and have a Valid Practicing License Certification in Talent Management or HR (Added Advantage) Knowledge of Human Resource Management Information Systems (Added Advantage) Experience Five (5) years relevant experience, two (2) of which must be at Human Resource Officer level or equivalent. Required Competencies Leadership skills Computer skills Analytical skills Interpersonal skills Supervisory skills Integrity Tact and Diplomacy PROGRAMME ACCREDITATION OFFICER (3 POSITIONS) JOB PURPOSE To undertake the accreditation and auditing of Learning Programmes in Higher Education Institutions to ensure that Learning Programmes meet set standards. PRINCIPAL ACCOUNTABILITIES Policy and Programmes: Participate periodically, in the development and implementation of policies and programmes to provide guidance in the accreditation of Learning Programmes. Accreditation: Processes timely, the documentation for accreditation to facilitate accreditation of Learning Programmes Learning Programme Audits: Facilitates periodically, the monitoring and evaluation of Learning Programmes to ensure conformity to set standards. Research: Undertakes periodically, the conduct of research on quality assurance of Learning Programmes to inform decision making. Reports: Prepares periodically, the state of higher education report on accreditation of Learning Programmes, list of accredited Learning Programmes and other reports to facilitate decision making and inform the public. Budgeting: Prepares timely, Unit budget to facilitate acquisition of resources of the Department. Performance Management: Undertakes timely, preparation of individual work plan to monitor, evaluate and enhance performance. MINIMUM REQUIREMENTS Academic & Professional Qualifications Full Form V/Grade 12 Certificate or equivalent. Bachelor’s degree in Science, Technology or a Social Science discipline earned from a recognised Higher Education Institution. Experience Nil Required Competencies Computer skills Analytical skills Research skills Interpersonal skills Tact and Diplomacy Integrity INSPECTOR INSTITUTIONAL AUDITS (4 POSITIONS) JOB PURPOSE To undertake the registration and inspections of Higher Education Institutions to ensure that set standards are met. PRINCIPAL ACCOUNTABILITIES Policy and Programmes: Undertakes periodically, the development and implementation of policies and programmes to provide guidance in the operations of Higher Education Institutions. Registration: Undertakes timely, the registration of Higher Education Institutions to facilitate operations in conformity with regulatory conditions. Inspections: Conduct regularly inspections of Higher Education Institutions to ensure compliance with minimum criteria for operations. Research: Undertakes periodically the conduct of research on topical and emerging issues in higher education in order to inform decision making in the regulation of higher education. Reports: Prepares periodically the state of higher education report, list of registered and established Higher Education Institutions and other reports to facilitate decision making and inform the public. Budgeting: Prepares timely Unit budget to facilitate acquisition of resources of the Department. Performance Management: Undertakes timely, preparation of individual work plan to monitor, evaluate and enhance performance. MINIMUM REQUIREMENTS Academic & Professional Qualifications Full Form V/Grade 12 Certificate or equivalent. Bachelor’s degree in Science, Technology or a Social Science discipline earned from a recognised Higher Education Institution. Experience Nil Required Competencies Computer skills Analytical skills Research skills Interpersonal skills Tact and Diplomacy Integrity REGISTRATION AND INSPECTIONS OFFICER (1 POSITION) JOB PURPOSE To undertake the registration and inspections of Higher Education Institutions to ensure that set standards are met. PRINCIPAL ACCOUNTABILITIES Policy and Programmes: Undertakes periodically, the development and implementation of policies and programmes to provide guidance in the operations of Higher Education Institutions. Registration: Undertakes timely, the registration of Higher Education Institutions to facilitate operations in conformity with regulatory conditions. Inspections: Conduct regularly inspections of Higher Education Institutions to ensure compliance with minimum criteria for operations. Research: Undertakes periodically the conduct of research on topical and emerging issues in higher education in order to inform decision making in the regulation of higher education. Reports: Prepares periodically the state of higher education report, list of registered and established Higher Education Institutions and other reports to facilitate decision making and inform the public. Budgeting: Prepares timely Unit budget to facilitate acquisition of resources of the Department. Performance Management: Undertakes timely, preparation of individual work plan to monitor, evaluate and enhance performance. MINIMUM REQUIREMENTS Academic & Professional Qualifications Full Form V/Grade 12 Certificate or equivalent. Bachelor’s degree in Science, Technology or a Social Science discipline earned from a recognised Higher Education Institution. Experience Nil Required Competencies Computer skills Analytical skills Research skills Interpersonal skills Tact and Diplomacy Integrity STANDARDS AND RESEARCH OFFICER (1 POSITION) JOB PURPOSE To undertake the development and implementation of standards in order to provide a regulatory framework for Higher Education Institutions. PRINCIPAL ACCOUNTABILITIES Policy and Programme Development: Undertakes the development and implementation of policies and programmes to guide operations of Higher Education Institutions. Standards Development and Implementation: Undertakes timely development and implementation of standards to guide registration, institutional audits, and accreditation. Research and Analysis: Undertakes research on emerging issues to inform regulatory decision-making. Monitoring and Evaluation of Standards: Undertakes monitoring and evaluation of standards. Reporting and Information Dissemination: Undertakes preparation of reports including the State of Higher Education Report. Budgeting and Resource Planning: Undertakes preparation of Unit budget. Performance Management: Undertakes preparation of work plans. MINIMUM REQUIREMENTS Academic & Professional Qualifications Full Form V/Grade 12 Certificate or equivalent. Bachelor’s Degree in Science, Technology or a Social Science discipline earned from a recognised Higher Education Institution. Experience Three (3) years’ experience, preferably in an institution of Learning Required Competencies Computer skills Analytical skills Research skills Interpersonal skills Tact and Diplomacy Integrity RECEPTIONIST (1 POSITION) JOB PURPOSE To provide front office management and secretarial support services to facilitate effective communication, coordination of meetings, and professional engagement with internal and external stakeholders at the Higher Education Authority. PRINCIPAL ACCOUNTABILITIES Front Office Management: Coordinate reception services to facilitate effective stakeholder engagement Communication Management: Facilitate internal and external communication for the Authority Secretarial Support: Provide secretarial services to support management and administrative functions Meeting and Event Coordination: Support logistical arrangements for meetings and official engagements Stakeholder Support: Support effective interaction with stakeholders of the Authority Office Administrative Support: Provide administrative support to the Human Resource and Administration Section MINIMUM REQUIREMENTS Academic & Professional Qualifications Full Form V/Grade 12 Certificate or equivalent. Diploma in Secretarial Studies, Office Management, Business Administration or equivalent Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Membership to a relevant professional body (Added Advantage) . Experience Minimum 3 years relevant experience in secretarial or front office services Required Competencies Written Communication & Digital Literacy English Language Fluency Interpersonal Skills Discretion & Discretionary Judgment. Ethical Conduct Interested candidates meeting the above specifications are encouraged to submit an application letter and attach copies of verified qualifications by Zambia Qualifications Authority, certified copies of professional certificates, National Registration Card and curriculum vitae with at least three (3) traceable references to the undersigned via the following link https://tinyurl.com/heavacancies3 on or before Friday, 18th September 2026 at 17:00 hours: The Director-General Higher Education Authority 2nd Floor, Engineering House Plot No. 2374 Kelvin Siwale Road P.O. Box 50795 Lusaka (+260) 211 227 084 ONLY SUBMISSIONS VIA THE LINK WILL BE ACCEPTED. Note: The Higher Education Authority is an equal opportunity employer and does not request for payments for job openings. Any such activities should be considered fraudulent and reported immediately. ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED. Higher Education Authority (HEA) │ 2nd Floor, Engineering House │ Stand No. 2374, Kelvin Siwale Road │ P.O. Box 50795, Ridgeway, Lusaka │ (+260) 211 227 084 │ info@hea.org.zm │ www.hea.org.zm @HEAZambia #HEAZambia #HigherEducationZambia Application link: https://nationalgraduatesurvey.hea.org.zm/index.php/673251?lang=en

Requirements

Required Senior Human Resource Officer 1 Programme Accreditation Officer 3 Inspector Institutional Audits 4 Registration and Inspections Officer 1 Standards and Research Officer 1 Receptionist 1 APPLICATION GUIDELINES Eligibility: Zambians who meet the minimum qualifications and experience for the specific roles are encouraged to apply. Requirements: Your application should include ZAQA validated qualifications, an updated Curriculum Vitae (CV) and a cover letter clearly stating the position applied for. Submission: All applications should be addressed to the Director-General and submitted via the following link https://tinyurl.com/heavacancies3 Closing Date: All applications must be received no later than Friday, 18th September 2026 at 17:00 hours. DETAILED JOB DESCRIPTIONS SENIOR HUMAN RESOURCE OFFICER (1 POSITION) JOB PURPOSE To coordinate the implementation of human resource management and administrative functions to enhance organizational performance, ensure compliance with policies and labour regulations, and support the Manager – Human Resources and Administration in the effective delivery of departmental objectives. PRINCIPAL ACCOUNTABILITIES Policy Implementation and Support: Supports the development, review and implementation of Human Resource and Administrative policies to provide operational guidance to staff. Human Resource Management: Coordinates implementation of human resource management functions to optimize utilization of human resources. Human Resource Development: Coordinates staff development programmes to enhance staff performance and organizational capacity. Administrative and Logistical Support Services: Coordinates provision of administrative and logistical support services to facilitate efficient operations of the Authority. Budget Support: Prepares and consolidates input into the Human Resources and Administration Section budget to support resource allocation. Monitoring and Evaluation: Supports monitoring and evaluation of departmental pr

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