Principal Duties and Responsibilities: – Identify and target potential member organizations, common-bond groups, and individual members in line with CareCoop’s membership growth strategy. – Promote CareCoop’s savings, shares, loan products, insurance-related offerings, and digital member services through well-planned marketing activities and campaigns. – Translate CareCoop’s strategic objectives into practical sales and marketing initiatives that grow membership, deepen product uptake, and strengthen brand visibility. – Develop and implement market-segment-specific campaigns to attract new members and increase awareness of CareCoop products and services. – Build and maintain strong relationships with members, partner organizations, and other stakeholders to enhance member retention and business growth. – Conduct market research, member satisfaction surveys, and competitor analysis to assess CareCoop’s positioning, identify opportunities, and make recommendations to Management. – Coordinate communication and public relations activities, including brochures, newsletters, member education materials, presentations, and other promotional content. – Provide high-quality member service in line with CareCoop policy to strengthen relationships, enhance satisfaction, and support business development. – Maintain accurate records of sales activities, membership growth, campaign performance, and stakeholder engagements for management decision-making. – Support branch and operations teams in delivering a consistent and positive member experience across all CareCoop service channels. – Manage CareCoop’s branding and all external communication platforms to ensure consistent and professional representation of the organization. Knowledge and Skills Requirements – Grade 12 School Certificate or equivalent, with a minimum of five (5) ‘O’ Levels at Credit or better. – Bachelor’s degree in Banking and Finance, Business Administration, Marketing, Mass Communication, or an equivalent field. – At least three (3) years’ experience in a similar role. – Sound knowledge of savings and credit operations, financial products, and member service principles. – Strong analytical, sales, and marketing skills. – Good records management and report-writing skills. – Strong interpersonal, communication, and stakeholder engagement skills. – Proficiency in internet applications, spreadsheets, and word processing software. – Experience in social media management and digital marketing will be an added advantage. How to Apply Submit your curriculum vitae and certified professional and academic qualifications through the following email address: jobs@carecoop.co.zm. Applications should be submitted by 22nd May 20

Requirements

Requirements – Grade 12 School Certificate or equivalent, with a minimum of five (5) ‘O’ Levels at Credit or better. – Bachelor’s degree in Banking and Finance, Business Administration, Marketing, Mass Communication, or an equivalent field. – At least three (3) years’ experience in a similar role. – Sound knowledge of savings and credit operations, financial products, and member service principles. – Strong analytical, sales, and marketing skills. – Good records management and report-writing skills. – Strong interpersonal, communication, and stakeholder engagement skills. – Proficiency in internet applications, spreadsheets, and word processing software. – Experience in social media management and digital marketing will be an added advantage. How to Apply Submit your curriculum vitae and certified professional and academic qualifications through the following email address: jobs@carecoop.co.zm. Applications should be submitted by 22nd May 20