Job overview
Front Office/Reservation Supervisor is available at Msekese Tree Lodges in Lusaka, Zambia. Review the job description, requirements, closing date and application details below.
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Front Office/Reservation Supervisor Qualifications Degree or Diploma in Hospitality Management, Tourism, or related field. Experience Requirements Minimum 3 years’ experience in front office/reservation operations. Previous supervisory experience preferred. Key Duties and Responsibilities Supervise reception staff. Manage guest check-ins and check-outs. Handle guest complaints and inquiries. Prepare front office reports. Ensure excellent customer service. Manage room bookings and reservations. Confirm guest bookings and payments. Maintain reservation records. Respond to customer inquiries promptly. Application email: queenzimba1981@gmail.comRequirements
Qualifications Degree or Diploma in Hospitality Management, Tourism, or related field. Experience Requirements Minimum 3 years’ experience in front office/reservation operations. Previous supervisory experience preferred. Key Duties and Responsibilities Supervise reception staff. Manage guest check-ins and check-outs. Handle guest complaints and inquiries. Prepare front office reports. Ensure excellent customer service. Manage room bookings and reservations. Confirm guest bookings and payments. Maintain reservation records. Respond to customer inquiries promptly.Explore related jobs in Zambia
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