RECEPTIONIST / CLIENT SERVICES OFFICER
Receptionist Jobs in Livingstone – Join Simply Accounts Limited Simply Accounts Limited, a reputable Tax and Finance Consulting firm located in Livingstone, Southern Zambia, is currently seeking a professional and customer-focused individual for the role of Receptionist / Client Services Officer. This opportunity is ideal for candidates looking to advance their career in administration while providing exceptional client service. Position Overview for Receptionist Jobs in Livingstone The Receptionist / Client Services Officer will act as the primary point of contact for clients and visitors, ensuring a welcoming and professional environment. This role involves managing client accounts, scheduling appointments, handling communications, and delivering comprehensive administrative support to the Managing Director and the wider team. Key Responsibilities Greet and attend to clients and visitors with professionalism and courtesy. Manage incoming telephone calls, emails, and other client inquiries efficiently. Schedule and maintain the Managing Director’s diary and appointments. Maintain accurate client records and manage customer accounts. Provide timely updates and feedback to clients regarding ongoing services and assignments. Follow up on outstanding client documentation and requirements. Issue reminders for overdue invoices and monitor outstanding payments. Assist with invoicing processes, payment tracking, and general office administration. Prepare correspondence, reports, and other necessary office documents. Maintain strict confidentiality of client and company information. Perform additional duties as assigned by management. Qualifications and Experience Grade 12 Certificate with a minimum of five credits, including English and Mathematics. Diploma in Business Administration, Office Management, Accounting, Finance, or a related field. At least one year of experience in reception, customer service, administration, or a related role. Experience managing customer accounts and payment follow-ups is advantageous. Proficiency with Microsoft Office applications (Word, Excel, Outlook). Excellent communication, organizational, and interpersonal skills. Desired Attributes Professional appearance and demeanor. Strong orientation towards customer service excellence. Honest, reliable, and attentive to detail. Ability to work independently as well as collaboratively within a team. How to Apply Interested candidates are invited to submit a detailed CV along with a cover letter to simplyliv894@gmail.com. Please ensure applications are sent before the closing date on Tuesday, 23rd June 2026. Only shortlisted candidates will be contacted for further steps. Company Simply Accounts Limited Location Livingstone, Southern, Zambia Job Type Full Time Category Administration Application Deadline 23rd June 2026 Application Email simplyliv894@gmail.com
