Job overview
Call Center Assistant is available at GS CASH ADVANCE LIMITED in Lusaka. Review the job description, requirements, closing date and application details below.
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Are you a confident communicator, customer-focused and ready to grow? Join GS Cash Advance as a Call Centre Assistant and make every customer interaction count. *KEY RESPONSIBILITIES* • Handle customer calls and enquiries professionally. • Provide accurate information and assistance to customers. • Listen to customer needs and provide appropriate support. • Follow up on customer enquiries and requests. • Maintain accurate customer and call records. • Escalate unresolved issues to the relevant team. *QUALIFICATIONS & REQUIREMENTS* • Grade 12 Certificate is a minimum requirement. • Fresh graduates are encouraged to apply. • Good verbal and written communication skills. • Strong customer service and interpersonal skills. • Computer literate and able to learn new systems quickly. • Fast learner, adaptable and able to work in a fast-paced environment. • Ability to work independently and as part of a team. • Good problem-solving skills and attention to detail. • Professional, patient and courteous when dealing with customers. • Willing to work flexible hours, including weekends or shifts where required. HOW TO APPLY Send your CV to: careers@gscashadvance.co.zm Email Subject: Application, Call Centre Assistant – Lusaka Closing Date: 17th August , 2026 Only shortlisted candidates will be contacted.Requirements
QUALIFICATIONS & REQUIREMENTS* • Grade 12 Certificate is a minimum requirement. • Fresh graduates are encouraged to apply. • Good verbal and written communication skills. • Strong customer service and interpersonal skills. • Computer literate and able to learn new systems quickly. • Fast learner, adaptable and able to work in a fast-paced environment. • Ability to work independently and as part of a team. • Good problem-solving skills and attention to detail. • Professional, patient and courteous when dealing with customers. • Willing to work flexible hours, including weekends or shifts where required. HOW TO APPLY Send your CV to: careers@gscashadvance.co.zm Email Subject: Application, Call Centre Assistant – Lusaka Closing Date: 17th August , 2026 Only shortlisted candidates will be contacted.Explore related jobs in Zambia
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