Job overview
Business Analyst is available at Right to Care Zambia (RTCZ) in To be advised, Zambia. Review the job description, requirements, closing date and application details below.
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Right to Care Zambia (RTCZ) has provided public health service delivery and technical assistance in partnership with the Ministry of Health since 2016. Its work includes HIV/AIDS, maternal and child health, epidemic response, malaria and TB, public health research, social behaviour change, laboratory services, pharmaceutical supply chains and non-communicable diseases. Business Analyst — 1 vacancy Contract type: Fixed Term. Contract duration: TBA. Location: TBA, as listed in the advert. Reporting to: Senior Software Developer. Date advertised: 10 September 2026. MINIMUM QUALIFICATIONS AND EXPERIENCE • Bachelor’s degree from an accredited tertiary institution in Business Analysis, Information Systems, Computer Science, Business Administration or a related field. • Skills in requirements analysis, data analysis and business process modelling. • Three years’ experience in business analysis or a related role, including requirements elicitation and documentation, business process analysis and stakeholder engagement. • Experience with data analysis and reporting tools; familiarity with the software development lifecycle and agile methodologies. • High proficiency in Microsoft Office and other software tools. DESIRABLE QUALIFICATIONS AND EXPERIENCE • Postgraduate qualification in a related field. • Professional certifications such as CBAP/CCBA, Agile/Scrum, ITIL or data analytics certification. • Five years’ business analysis experience, including health information or supply chain systems such as eLMIS and SmartCare Pro. • Reports/dashboard preparation and SQL or business intelligence tools experience. USG-funded project experience preferred. TECHNICAL AND BEHAVIOURAL COMPETENCIES Analytical and critical thinking; requirements elicitation and stakeholder engagement; planning and execution; attention to detail and quality; communication and documentation. KEY PERFORMANCE AREAS Requirements elicitation and analysis • Work with MoH, ZAMMSA, Smart Zambia and end users to collect and analyse business and business intelligence requirements. • Assess technical and business feasibility with the development team. • Translate user requirements into functional/technical specifications and user stories. • Document, prioritise and manage requirements throughout development. Business process analysis and solution design • Analyse eLMIS, WarehouseXpert and SmartCare workflows and identify improvements. • Support solutions aligned with user needs and RTCZ/MoH supply chain objectives. • Prepare process maps, use cases and specifications. Data analysis, quality and reporting • Identify data discrepancies and quality issues with MoH, ZAMMSA, Smart Zambia and partners; support consistency and integrity. • Support design, development and publication of standard/ad hoc reports and dashboards from different data sources. • Analyse supply chain data to inform medical-commodity decisions. Stakeholder engagement and coordination • Liaise between end users, MoH, ZAMMSA, other stakeholders and developers. • Coordinate requirements workshops and feedback sessions. • Prepare and present requirements/change requests for the MoH-led Change Control Board. Testing, validation and implementation support • Develop test cases and support user acceptance testing. • Validate delivered functionality against agreed specifications and log defects. • Support deployment, training and post-implementation review. Documentation and continuous improvement • Maintain business analysis documentation, user manuals and training materials. • Participate in research and continuous improvement of systems/processes. • Carry out additional assigned responsibilities. HOW TO APPLY Submit a cover letter and CV to Vacancy19@righttocare.org no later than 15 September 2026. Only shortlisted candidates will be contacted. By applying, candidates consent to qualification, ID, criminal and internal/external reference checks under RTCZ’s recruitment policy. If no response is received within one month of the advert, consider the application unsuccessful. Only applicants meeting the stated criteria will be considered for shortlisting. RTCZ may withdraw the vacancy at any time. RTCZ is an equal opportunity affirmative action employer. It does not charge fees at any recruitment stage and is not responsible for fraudulent announcements or activities by people or entities claiming to represent it.Requirements
QUALIFICATIONS AND EXPERIENCE • Bachelor’s degree from an accredited tertiary institution in Business Analysis, Information Systems, Computer Science, Business Administration or a related field. • Skills in requirements analysis, data analysis and business process modelling. • Three years’ experience in business analysis or a related role, including requirements elicitation and documentation, business process analysis and stakeholder engagement. • Experience with data analysis and reporting tools; familiarity with the software development lifecycle and agile methodologies. • High proficiency in Microsoft Office and other software tools. DESIRABLE QUALIFICATIONS AND EXPERIENCE • Postgraduate qualification in a related field. • Professional certifications such as CBAP/CCBA, Agile/Scrum, ITIL or data analytics certification. • Five years’ business analysis experience, including health information or supply chain systems such as eLMIS and SmartCare Pro. • Reports/dashboard preparation and SQL or business intelligence tools experience. USG-funded project experience preferred. TECHNICAL AND BEHAVIOURAL COMPETENCIES Analytical and critical thinking; requirements elicitation and stakeholder engagement; planning and execution; attention to detail and quality; communication and documentation. KEY PERFORMANCE AREAS Requirements elicitation and analysis • Work with MoH, ZAMMSA, Smart Zambia and end users to collect and analyse business and business intelligence requirements. • Assess technical and business feasibility with the development team. • Translate user requirements into functional/technical specifications and user stories. • Document, prioritise and manage requirements throughout development. Business process analysis and solution design • Analyse eLMIS, WarehouseXpert and SmartCare workflows and identify improvements. • Support solutions aligned with user needs and RTCZ/MoH supply chain objectives. • Prepare process maps, use cases and specifications. Data analysis, qExplore related jobs in Zambia
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