Adoption Centre Manager
Adoption Centre Manager is available at African Animal Rescue Centre (AARC) in Leopards Hill, Lusaka. Review the job description, requirements, closing date and application details below.
African Animal Rescue Centre (AARC) is seeking an Adoption Centre Manager based at its Leopards Hill Adoption Centre. Position: Adoption Centre Manager Organisation: AARC (African Animal Rescue Centre) Location: Leopards Hill Adoption Centre Position Type: Full-Time Salary: K5,000 per month during the probationary period with view to increase Are you passionate about making a difference in the lives of animals and helping them find loving, forever homes? This hands-on, centre-based role is ideal for someone who can run the centre day-to-day, serve as the primary point of contact for potential adopters, actively promote rescue animals looking for homes, and oversee the full adoption journey from first enquiry through to post-adoption follow-up. Working Hours – Tuesday to Friday: 8:00 – 17:00 hrs – Saturday: 8:00 – 17:00 hrs – Total: 45 hours per week, Monday off Responsibilities and Duties – Be the welcoming face of AARC at the Leopards Hill Adoption Centre, greeting and assisting potential adopters during centre visits. – Actively promote rescue animals looking for homes through on-site engagement, social media, community events, and other marketing channels. – Showcase available rescues compellingly, including photography and write-ups, to maximize their chances of finding forever homes. – Manage day-to-day operations of the centre, ensuring a safe, clean, and welcoming environment for animals and visitors. – Screen adoption applications to ensure suitable matches between animals and adopters. – Conduct on-site adoption consultations, pre-adoption interviews, and home visits when necessary. – Oversee animal welfare at the centre, liaising with vets and volunteers to ensure all animals are properly cared for. – Maintain accurate records of adoption applications, approvals, animal inventory, and follow-up communications. – Coordinate and participate in adoption events and community outreach programs. – Provide information and resources to potential adopters regarding animal care and adoption procedures. – Handle enquiries in person, by phone, and online while providing exceptional customer service. – Facilitate the resolution of post-adoption issues or concerns. – Assist in the development and implementation of adoption policies and centre procedures. – Supervise and coordinate volunteers working at the centre. Essential Skills and Requirements – Strong understanding of animal behaviour and welfare, and commitment to ethical adoption practices. – Proven ability to manage a busy centre or similar environment, with confidence working independently. – Excellent organisational and time-management skills. – Warm, professional communication and interpersonal skills, comfortable engaging with the public daily. – Good photography skills for showcasing adoptees, and a smartphone for photos and WhatsApp use. – Proficiency in database management and record-keeping using Microsoft Word and Excel. – Ability to work flexible hours, including weekends and holidays. – Valid manual driver’s licence and reliable transportation. – Strong problem-solving skills and attention to detail. – Experience managing or supervising volunteers is an advantage. What We Offer – A meaningful leadership role at the heart of AARC’s rescue and rehoming mission. – The opportunity to build and shape the Leopards Hill Adoption Centre from the ground up. – A friendly, passionate, and animal-focused team environment. – Hands-on experience working with a wide variety of rescue animals every day. – Real responsibility and autonomy in a role where you can make a genuine difference. – The satisfaction of connecting animals with loving forever homes. How to Apply If you fit the above requirements, send your CV and cover letter to: theaarczambia@outlook.com
