IT Specialist – Software Development & Systems Support
IT Specialist – Software Development & Systems Support is available at Turtle Insurance Brokers Limited in Lusaka. Review the job description, requirements, closing date and application details below.
IT Specialist – Software Development & Systems Support Posted on 13th July 2026 Interested candidates to send a short bio and latest CV to recruitment@turtleinsurance.net Applications will be reviewed on a rolling basis. Turtle Insurance Brokers is seeking an IT Specialist to maintain, improve, and expand its existing in-house software system built on a WAMP stack. The primary responsibility of this role will be to ensure the smooth operation of the company’s software platform, develop and implement new features as business needs evolve, and maintain the company’s IT infrastructure, including network security and connectivity between company devices. The ideal candidate should have strong full-stack development skills, particularly in PHP and MySQL, along with the ability to troubleshoot technical issues, support users, and contribute to improving the company’s digital capabilities over time. Key Responsibilities Software Development & Maintenance (Primary Focus) • Maintain, troubleshoot, and optimize the company’s existing in-house software platform. • Develop, test, and deploy new software features and enhancements based on company requirements. • Work with the existing WAMP-based system architecture (Windows, Apache, MySQL, PHP). • Manage and maintain backend databases using MySQL and PHPMyAdmin. • Improve system performance, reliability, security, and user experience for internal teams as well as clients • Identify bugs, implement fixes, and ensure continuous software availability. • Maintain proper documentation of software updates, changes, and processes. IT Infrastructure & Network Management • Maintain and improve the company’s IT infrastructure, including computers, servers, and connected devices. • Ensure reliable connectivity between all company network devices. • Manage network security, access controls, backups, shared folders and system protection measures. • Troubleshoot hardware, software, and network-related issues. • Recommend improvements to strengthen IT security and operational efficiency. Staff Training & IT Support • Train employees on effective usage of the company’s software system. • Provide technical support and guidance to staff. • Develop user guides and documentation where required. • Promote IT best practices, cybersecurity awareness, and efficient use of technology. Digital & Technology Initiatives • Support the company’s digital transformation initiatives. • Assist with digital marketing activities over time, including website updates, online platforms, and other technology-driven marketing initiatives. • Recommend technology solutions that improve business operations. Required Technical Skills Frontend Development • HTML • CSS • JavaScript • Bootstrap 4 Backend Development • PHP • MySQL • PHPMyAdmin Design • CorelDRAW or other suitable design tools to design company materials Additional Skills & Knowledge • Experience working with WAMP Server environments. • Understanding of database design and management. • Knowledge of networking concepts and cybersecurity best practices. • Ability to diagnose and resolve software and hardware issues. • Strong problem-solving skills and ability to work independently. • Good communication skills with the ability to train non-technical users. Preferred Qualities • Experience maintaining existing business applications. • Ability to understand business requirements and translate them into software solutions. • Interest in learning about the insurance industry and improving operational workflows through technology. • Willingness to take ownership of the company’s IT systems and continuously enhance them.
